benefits
What is Act! CRM? And what can it do for your business?

Act! 2010 CRM Software By Sage is the world's best selling Contact Manager Software, and allows you to organise all your customer information in one place.With Act! by Sage every customer and supplier contact is at teams fingertips, coupled with the power to arrange and schedule all aspects of your customer base

Work smarter!
CRM or Customer Relationship Management is one of the fastest growing software solutions in business. Previously, only available to the largest of organisations, CRM is now able to be accessed by the sole trader to the multi national with offices across the world.

Briefly, Act! by Sage helps you to make the best use of the information you know about your prospects and customers, and to find out the things that you need to know, once you have this information, to be in a position to use it effectively.

Act! from Sage integrates all of the business processes that you use every day, from prospecting for new business through to informing all of your suppliers that you will not be accepting deliveries between the 18th of December and the 5th of January.

Basically put, you have instant access for all aspects of the transactions or “Touches” with anyone that you deal with, be they a supplier, customer or prospect. Everyone in your organisation that is in a customer facing role is able to access everything that happens, they are able to refer to all information exchanged between you at the click of a mouse, as a consequence, they should never have to say things like:

“when did I send you the email?”
“Can I call you back when I have found the quote?”
“I’m sorry he is isn’t here at the moment, I’ll call you back after I have rung him on his mobile and checked his diary”

If you spend more time chasing emails in Microsoft Outlook or trying to find customer quotes in filing cabinets than you do dealing with your Customers, click here: Contact